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HomeRetail & commerceCase study · P-022
Retail & commerce · Services marketplace

Commerce 05 — home-services marketplace.

A US-focused home-services marketplace connecting homeowners with vetted providers for maintenance, painting, repair, plumbing and furniture.

Selected clients · 2010 – today
Power to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-LinkPower to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-LinkPower to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-Link
/01
The problem

The challenge.

Homeowners wanted one trusted app instead of googling providers for every job.

The platform had to vet providers, route bookings by geography, handle split payments and carry service guarantees.

Providers needed a simple mobile experience for accepting jobs, updating status and getting paid.

/02
The plan

Our approach.

Built a two-sided marketplace with React web + mobile and a Node.js backend.

Integrated Stripe Connect for split payments between providers, the platform and any overhead.

Added Twilio-backed SMS flows for reminders, rescheduling and customer-provider coordination.

Shipped provider onboarding with document verification and background-check integration.

/03
The result

The outcome.

Homeowners book qualified providers in minutes instead of calling around.

Providers get a steady flow of qualified jobs and fast settlements.

The platform tracks quality, resolves disputes and scales into new cities.

Engineering stack

What it was built with.

The exact tools in the delivered system. We pick the stack to fit the problem and the team — not the trend cycle.

/01React
/02Node.js
/03PostgreSQL
/04Stripe Connect
/05Twilio
Trusted by our clients

What partners
tell us.

Most clients renew for a second engagement. The ones who don't usually hire someone from our team to run the project in-house.

We are a mental health charity and not tech minded. We needed to improve our patient registration system but wanted a company that we can relate to. Hassan took the time to meet with me and patiently went through our process to find a personalised solution for us. Hassan's team did a great job streamlining our process and connected our registration system to our patient management software. Whenever we have a glitch, they resolve this quickly. Cloudini provides a personal and efficient service and we have adopted them to be our IT provider.
Tien Kuei, CEO at Power to Live Foundation
Tien Kuei
CEO · Power to Live Foundation
I am writing to wholeheartedly recommend Cloudini as a premier bespoke software development agency. Our journey with them has been nothing short of exemplary, far exceeding our initial expectations. While many agencies can develop based on strict specifications, Cloudini demonstrated an incredible commitment to our project that was truly unparalleled.
Robert McPherson, Managing Director at RBM Global Ltd
Robert McPherson
Managing Director · RBM Global Ltd
Dragonfly has been working with the team at Cloudini for several years now on building out our web-based platform and APIs. One of their strengths is quickly building out a multi-disciplinary team to work on the development and delivery of features with different technical requirements. Their support has allowed us to accelerate our development work without building an internal team. They have also worked seamlessly with other third parties both during the acquisition of Dragonfly and development of our mobile app. Cloudini has been instrumental in bringing our ideas to life and providing guidance to help us make the best technical decisions. I would recommend getting in touch with them if you're looking for support.
Rebecca Palser, COO at Dragonfly
Rebecca Palser
COO · Dragonfly
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  • We've been building software since 2010 — 16 years of delivery across finance, healthcare, retail, logistics, energy, the public sector, and beyond. We're a consultancy, not a body-shop, and we've kept the same engineering discipline across every engagement shape.

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