BSS/OSS modernisation.
Order management, billing, provisioning, network inventory. Decomposing monoliths into event-driven services you can ship weekly.
Sector · Telecom & media← All industries
Telecom software development
with consumer-grade polish.
BSS/OSS, streaming platforms, billing, content delivery, and the customer-facing apps that run on top. We build at carrier scale with the UX bar of a consumer product.
5
projects in sector
Carrier-grade
platform engineering
TM Forum
BSS/OSS aligned
High-availability
delivery targets
Selected clients · 2008 – today
Power to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-LinkPower to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-LinkPower to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-Link
What this sector teaches you
Commoditised product, differentiated experience.
Telecom and media sell near-identical products. The differentiation is in the experience. The self-service portal, the billing clarity, the content discovery. We build the systems that make the commodity feel premium.
Our work spans BSS/OSS modernisation, streaming platforms, content DRM, and consumer-facing apps. Every major build we've done here has been measured on NPS and self-service rate, not on feature count.
Selected work
Things we've shipped
in telecom.
A sample of what we've built in this sector. We omit client names by default and share them under NDA when you want to dig into a specific engagement.
- Marketing platform
Eventura: Marketing platform.
A web app for search & marketing, built with React, Next.js, MobX and Ant Design. Sites, keywords and rankings are tracked continuously, so trends stay comparable and the tool points at what to fix next.
ReactNext.jsMobXAnt Design - Game
Fuelcast: Game.
A web app for interactive game, built with React, Django REST Framework and Python. The core loop is tuned to be fair, readable and replayable, and the build holds a smooth frame rate on the hardware players actually own.
ReactDjango REST FrameworkPython - Media platform
Mirrora: Media platform.
A web and mobile app for media & content, built with React Native, Django, Django REST Framework and Python. Uploading, organising and playback stay fast as the library grows, with metadata that keeps content findable.
React NativeDjangoDjango REST FrameworkPython - Video storage & library
Reelvault: video storage for people who shoot more than they can store.
A mobile video vault built with React Native and Django REST Framework, for users whose footage has outgrown local disks. It handles the unglamorous parts of video storage properly — large uploads over imperfect mobile connections, a library that stays navigable as it grows, and playback that starts quickly regardless of file size.
React NativeDjango REST Framework - Media platform
Lifeline: Media platform.
A web app for media & content, built with React, Django, Django REST Framework and PostgreSQL. Uploading, organising and playback stay fast as the library grows, with metadata that keeps content findable.
ReactDjangoDjango REST FrameworkPostgreSQL - Social platform
Linkmark: Social platform.
A web app for social networking, built with React, Django, Django REST Framework and PostgreSQL. Profiles, follows, posts and notifications run on one graph, and the feed stays responsive as the community grows.
ReactDjangoDjango REST FrameworkPostgreSQL - Game
Leaguely: Game.
A web app for interactive game, built with React and Django REST Framework. The core loop is tuned to be fair, readable and replayable, and the build holds a smooth frame rate on the hardware players actually own.
ReactDjango REST Framework - Social platform
Quizmo: Social platform.
A mobile app for social networking, built with React Native and Django REST Framework. Profiles, follows, posts and notifications run on one graph, and the feed stays responsive as the community grows.
React NativeDjango REST Framework - Media platform
Voxpop: Media platform.
A mobile app for media & content, built with React Native and Django REST Framework. Uploading, organising and playback stay fast as the library grows, with metadata that keeps content findable.
React NativeDjango REST Framework
Where you call us
The four problems we're hired to solve.
Streaming and content platforms.
Ingestion, transcoding, DRM, adaptive delivery. The full path from producer to player on 200ms bitrate switches.
Self-service consumer apps.
Account management, usage, top-up, plan change. Built so customers stop calling the contact centre.
Revenue assurance and fraud.
Real-time detection of SIM-box fraud, PRS abuse, interconnect leakage. ML models on live traffic, governance your audit team accepts.
What we ship here
Four things we've built repeatedly.
Modern BSS stacks.
Catalogue, order orchestration, billing, provisioning. TM Forum-aligned, event-driven, observable end-to-end.
OTT and streaming.
Catalogue, playback, DRM, analytics. Multi-region, cost-optimised CDN routing.
Consumer apps and portals.
iOS, Android, web. Account, usage, top-up, support, chat. Polished, accessible, localised.
Network / service analytics.
Real-time quality metrics, customer-experience insights, churn models. Surfaced to ops, care, and marketing alike.
How to engage
Three ways to work with us
in telecom.
Pick the shape that matches the commitment. Each model ships the same engineering standard. The difference is commercial and operating fit.
Dedicated teams
A cross-functional pod owning a workstream end-to-end.
Offshore development centre
A fully-managed engineering arm built in-region.
Staff augmentation
Senior engineers plugged straight into your team.
Not sure which fits?
Book a 30-minute call with our telecomlead. Bring the problem; we'll talk through which engagement actually matches the work.
Trusted by our clients
What partners
tell us.
Most clients renew for a second engagement. The ones who don't usually hire someone from our team to run the project in-house.
We are a mental health charity and not tech-minded. We needed to improve our patient registration system but wanted a company that we can relate to. Hassan took the time to meet with me and patiently went through our process to find a personalised solution for us. Hassan's team did a great job streamlining our process and connected our registration system to our patient management software. Whenever we have a glitch, they resolve this quickly. Enigmatix Global provides a personal and efficient service and we have adopted them to be our IT provider.
Tien Kuei
CEO · Power to Live Foundation
I am writing to wholeheartedly recommend Enigmatix Global as a premier bespoke software development agency. Our journey with them has been nothing short of exemplary, far exceeding our initial expectations. While many agencies can develop based on strict specifications, Enigmatix Global demonstrated an incredible commitment to our project that was truly unparalleled.
Robert McPherson
Managing Director · RBM Global Ltd
Dragonfly has been working with the team at Enigmatix Global for several years now on building out our web-based platform and APIs. One of their strengths is quickly building out a multi-disciplinary team to work on the development and delivery of features with different technical requirements. Their support has allowed us to accelerate our development work without building an internal team. They have also worked seamlessly with other third parties both during the acquisition of Dragonfly and development of our mobile app. Enigmatix Global has been instrumental in bringing our ideas to life and providing guidance to help us make the best technical decisions. I would recommend getting in touch with them if you're looking for support.
Rebecca Palser
COO · Dragonfly
Telecom · Frequently asked
Answers for telecom & media buyers.
Yes. Subscriber management, rating and charging, billing and invoicing, provisioning and activation, and the self-service portals in front of them. Telecom billing is unforgiving because errors are visible to every customer at once, so reconciliation and replay are built in rather than added after the first bad billing run.
Yes. Ingest and transcoding pipelines, DRM and entitlement, catalogue and metadata, playback clients, and the analytics that tell you where viewers actually drop. Streaming is a delivery and cost problem as much as an engineering one, so CDN strategy and per-stream economics are part of the design conversation.
By designing for the concurrency pattern rather than the average. Consumer telecom traffic is spiky and correlated, so we plan for the moments when everyone acts at once, load-test against those shapes, and agree the degradation behaviour in advance so that the system sheds the right things first.
9 projects delivered in this sector. We staff engagements with engineers and delivery leads who've shipped in Telecom & media before. The domain literacy is learned, not looked up.
We work to TM Forum standards, telecoms regulators, content/DRM compliance, and data sovereignty. Every engagement starts with a compliance review so there's no ambiguity about which regimes apply. Every release ships with the audit trail your compliance team needs.
Yes. Most of our engagements connect to BSS/OSS platforms (Amdocs, Netcracker, bespoke), CRM, billing, and content delivery networks. We adopt your existing integration patterns rather than imposing a new one, and we write data contracts before we write integration code.
We design for carrier-grade availability, event streams at 100k+/s, and revenue assurance from day one, not as a post-launch afterthought. Performance budgets, SLO commitments, and ops runbooks are written into the statement of work.
Either. Telecom & media engagements run under all three of our engagement models. Dedicated teams, offshore development centres, or embedded staff augmentation. We pick the shape that matches your operating model, not our preferred one.
Discovery typically runs two to four weeks from first call to signed statement of work. First-engineer start dates follow within another week or two. The exact timeline depends on the shape and on the clearance or onboarding your environment requires.
Still wondering something?Book a 30-min call
Start here
Let's build
from here.
Thirty minutes with an engineer who builds. No sales, no drip campaign. If we're the wrong fit we'll tell you and point you somewhere better.