A web app for customer relationships, built with React, Django, Django REST Framework and PostgreSQL. Every account, conversation and next step lives in one place, so the team sells from shared context instead of private inboxes.
Client relationships lived in inboxes and spreadsheets, so no one could see the full history of an account.
The team needed to know who owned a client, what was said and what was due next.
Handovers lost context every time a rep changed.
Reporting had to show pipeline health without reps filling in spreadsheets on a Friday.
Built a React interface around accounts, contacts and activity timelines.
Backed it with Django and Django REST Framework so every call, note and stage change is stored against the client.
Added assignment and reminders so nothing falls between reps.
Surfaced a pipeline view of where each relationship stands.
Derived pipeline reporting from activity data reps already log, so no duplicate entry.
Every client interaction is logged against one record instead of scattered inboxes.
Reps pick up an account and see its full history immediately.
Managers see the pipeline without chasing status updates.
Pipeline reviews run off live data instead of Friday-afternoon spreadsheet updates.
The exact tools in the delivered system. We pick the stack to fit the problem and the team, not the trend cycle.
Most clients renew for a second engagement. The ones who don't usually hire someone from our team to run the project in-house.
We are a mental health charity and not tech minded. We needed to improve our patient registration system but wanted a company that we can relate to. Hassan took the time to meet with me and patiently went through our process to find a personalised solution for us. Hassan's team did a great job streamlining our process and connected our registration system to our patient management software. Whenever we have a glitch, they resolve this quickly. Enigmatix Global provides a personal and efficient service and we have adopted them to be our IT provider.
I am writing to wholeheartedly recommend Enigmatix Global as a premier bespoke software development agency. Our journey with them has been nothing short of exemplary, far exceeding our initial expectations. While many agencies can develop based on strict specifications, Enigmatix Global demonstrated an incredible commitment to our project that was truly unparalleled.
Dragonfly has been working with the team at Enigmatix Global for several years now on building out our web-based platform and APIs. One of their strengths is quickly building out a multi-disciplinary team to work on the development and delivery of features with different technical requirements. Their support has allowed us to accelerate our development work without building an internal team. They have also worked seamlessly with other third parties both during the acquisition of Dragonfly and development of our mobile app. Enigmatix Global has been instrumental in bringing our ideas to life and providing guidance to help us make the best technical decisions. I would recommend getting in touch with them if you're looking for support.
We've been building software since 2008. Eighteen years of delivery across finance, healthcare, retail, logistics, energy, the public sector, and beyond. We're a consultancy, not a body-shop, and we've kept the same engineering discipline across every engagement shape.
Thirty minutes with an engineer who builds. No sales, no drip campaign. If we're the wrong fit we'll tell you and point you somewhere better.
