Healthcare & life sciences · Systems integration & managed support
Careloop: registration-to-records integration for a UK mental-health charity.
A UK mental-health charity ran patient registration and patient management as two disconnected systems, with a non-technical team stuck re-keying data between them. We improved the registration system itself, then integrated it directly with their patient management software so a registration flows straight into the patient record. Because the charity has no in-house IT, the engagement was built around plain-English communication and quick-turnaround fixes: glitches reported in the morning are typically resolved the same day. What began as a single integration project became a personalised, ongoing arrangement — Enigmatix is now the charity's long-term IT provider, handling support, maintenance and incremental improvements as their services grow.
Selected clients · 2008 – today
Power to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-LinkPower to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-LinkPower to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-Link
Measured outcomes
What the numbers said.
Every engagement ships with a named set of measurable outcomes. These are the numbers that mattered for this one.
1 flow
registration and patient records unified
Ongoing
retained as the charity's long-term IT provider
Want results like these?
Book a 30-minute call with the engineers who shipped this. No sales pitch. A direct conversation about whether we can do the same for you.
Most clients renew for a second engagement. The ones who don't usually hire someone from our team to run the project in-house.
“
We are a mental health charity and not tech-minded. We needed to improve our patient registration system but wanted a company that we can relate to. Hassan took the time to meet with me and patiently went through our process to find a personalised solution for us. Hassan's team did a great job streamlining our process and connected our registration system to our patient management software. Whenever we have a glitch, they resolve this quickly. Enigmatix Global provides a personal and efficient service and we have adopted them to be our IT provider.
Tien Kuei
CEO · Power to Live Foundation
“
I am writing to wholeheartedly recommend Enigmatix Global as a premier bespoke software development agency. Our journey with them has been nothing short of exemplary, far exceeding our initial expectations. While many agencies can develop based on strict specifications, Enigmatix Global demonstrated an incredible commitment to our project that was truly unparalleled.
Robert McPherson
Managing Director · RBM Global Ltd
“
Dragonfly has been working with the team at Enigmatix Global for several years now on building out our web-based platform and APIs. One of their strengths is quickly building out a multi-disciplinary team to work on the development and delivery of features with different technical requirements. Their support has allowed us to accelerate our development work without building an internal team. They have also worked seamlessly with other third parties both during the acquisition of Dragonfly and development of our mobile app. Enigmatix Global has been instrumental in bringing our ideas to life and providing guidance to help us make the best technical decisions. I would recommend getting in touch with them if you're looking for support.
Rebecca Palser
COO · Dragonfly
“
Hassan and the Enigmatix Global team have been indispensable partners as we rebuilt our client-facing applications into a single platform. As well as being exceptional technically, they consistently invest the time to understand the product and suggest how it can be enhanced and improved.
David Claridge
CEO · Dragonfly
“
Enigmatix Global did some great work for Sainsbury's, bridging complex interactions between some older less flexible systems, some rigid vendor solutions and the new systems we were building. The software Enigmatix Global developers wrote stood up well, long beyond the interim scope of it needing to work for 12 to 18 months, and was still in active use 5 years after its creation, since it was part of mission-critical systems.
Fraser Pearce
Senior Engineering Manager · Sainsbury's
Frequently asked
Common questions, answered.
Yes. We provide software development, dedicated engineering teams, offshore development centres and staff augmentation for UK and US businesses. Our head office is in Rochdale, UK. US delivery is remote; we agree working-hour overlap and delivery responsibilities during discovery. Our US service-area pages describe the markets we serve, not US office locations.
We've been building software since 2008. Eighteen years of delivery across finance, healthcare, retail, logistics, energy, the public sector, and beyond. We're a consultancy, not a body-shop, and we've kept the same engineering discipline across every engagement shape.
Our head office is in Rochdale, United Kingdom — that is where contracts, commercial, and programme governance sit. Around it: Riyadh and Jeddah in Saudi Arabia, Manama in Bahrain, and engineering and operations centres in Lahore and Bahawalpur, Pakistan. Delivery is global, with teams shaped around your time zone and regulatory footprint, not ours.
We offer three engagement models. (1) Dedicated engineering teams: a cross-functional pod working long-running on your product, staffed in 72 hours. (2) Offshore development centre: a branded engineering function inside your company, operational in four weeks. (3) Staff augmentation: vetted senior engineers embedded in your existing team, on the keyboard within 72 hours.
Every sector we serve, including financial services, healthcare, retail, logistics, telecom, energy, public sector, education, manufacturing, real estate, travel, legal, and HR. The engineering discipline transfers across all of them. Regulatory and domain knowledge is what we specialise in per sector.
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