The challenge.
- Financial education fails when it is delivered as information: people do not change behaviour because they were told a fact about compound interest.
- The simulation exercise had to model interacting decisions — housing, transport, insurance, unexpected costs — where the lesson comes from the trade-offs rather than from any single choice.
- It runs in facilitated group sessions as well as individually, so it had to work with a room of participants moving at different speeds without a facilitator managing each one.
- It carries a member-facing institution's name, so the reliability and privacy expectations were those of a financial product rather than an educational one.



